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Testimonials From Our Happy Customers

Because we follow formulary requirements, stock every necessary supply and provide efficient and personalized customer service, our clinical partners and patients have become our biggest advocates. Here is what some of them are saying about working with Advanced Tissue:

“We have had nothing but great reviews and positive feedback regarding our Advanced Tissue OnSite Associate from both patients and staff alike. She has been a great addition to our center and we are very grateful to have her on our team. Thank you for approaching us with this program and we are glad things worked out the way they did to allow us to have her as a representative of our Wound Care Center. She is professional and works hard for the best interests of our patients.”

 Program Director, Wound Care Center in Dover, DE

“This is not a question. It is a thank you. Your company is the greatest. I have been receiving boxes of dressings from you for months now, and you are just super. I really cannot tell you how wonderful the products are, and the operators I have talked to have been very pleasant and always helpful.”

 Patient in Ypsilanti, MI

“Thank you very much for the wound care items. I am a Senior Citizen, I simply cannot afford the dressings my doctor ordered. Your generosity is greatly appreciated.”

 Patient in Pleasantville, OH

“I have used the Smart Pac for my husband and it is very well put together and easy to use.”

 Spouse of Patient

“Thank you for the support and resources that help better others’ lives.”

 Clinician in Grand Prairie, TX

“Thank you for creating a website with information that is easy to understand for medics and patients. I write to you, not only as a healthcare professional, but as a leg wound/ulcer patient.”

 Website Visitor

“Wanted to let you know that my wife and I love the Smart Pac… It is so convenient and easy to use… Very simple to take out one bag for the day as opposed to getting all of your supplies out each time. Good Job!!!”

 Patient in Brownsville, PA

“Great company! I have severe neuropathy and tried saving my foot for eight years until I recently had it amputated after years of infections and hospital stays. This company is fast plus the way they pack their orders is very smart and convenient.”

 Patient in Rockwall, TX

“I have to say Advanced Tissue is the best wound care supply company I’ve ever worked with in 18 years of nursing. A knowledgeable, caring staff that listens to needs and concerns based on the varying needs of the patient coupled with quick delivery of supplies makes them A+ in my books!”

 Clinician in Tulsa, OK

“I received the supplies in record time, thank you very much. I have been dealing with this wound on my left arm since July 31, 2015 and it is almost healed and I credit your wound supplies.”

 Patient in Fort Bragg, CA

“This company has got to be one of the best supply companies in the country getting and assuring replacement of wound supplies that I am aware of. You are on the ball. Wish more facilities would be this great.”

 Patient in Sioux City, Iowa

“Thank you for the quick shipment and a good solution to problems under a brace that I will probably always wear.”

 Patient in Iowa

“Thank you for the personal service that Advanced Tissue always affords me. I really do appreciate it.”

 Patient in Montrose, Iowa

“Thank you very much for the wound care supplies….It’s so wonderful to have so many people care about me, including you.”

 Patient in Baltimore, Maryland

“We would like to express in words how truly grateful we are, not only for the service and products Advanced Tissue provides, but also for your individual commitment to excellent service and honoring what it means to be human! You are knowledgeable, prompt, and thorough, yet you are also kind and compassionate. Thank you.”

 Clinician in Miami, Florida

“Just wanted to say a quick thank you for your prompt service. Everything I wanted was included and it came within 24 hours. You can’t ask for more!”

 Patient in Pennsylvania

In response to a question about his shipment: “I am 87 and have had many many dealings with commercial operations. I have to say your answer was far more than I expected. I would be more than happy to recommend your company to anybody after getting this email and seeing how you conduct your business.”

 Patient in New Jersey

“We saw the doctor at 1:15pm on Friday and received our package Saturday at 10:20 am. Thanks for being so quick.”

 Patient in Flint, MI

“I wish to compliment your company and whomever takes care of sending out the shipments. Advance Tissue is doing a great service for those of us with open wounds I have been using your service for a number of years now. You certainly help my healing and the packaging is superb and extremely handy and convenient.”

 Patient in Arizona

“I want to thank you for your great service.”

 Customer located in New Hampshire

“I live in New Jersey and you are located in Little Rock (Arkansas) so when I talked to one of your nice ladies about my order I didn’t expect to get my supplies for a few days….boy was I wrong. I’m not sure how you did it, but the supplies were at my front door the very next day. Please pass along my thanks to everyone at Advanced Tissue. The speed in which I received my supplies was impressive.”

 Customer located in New Jersey

“Thank you to Advanced Tissue for your excellent job in getting my wound care supplies to me. As new problems have arisen, you have been able to assist me with the proper changes. Being able to receive the products directly to my home is wonderful as I am 89 and no longer drive. Again, thank you from Wisconsin.”

 Patient located in Wisconsin

“I would like to thank Advanced Tissue for your persistence and assistance with regard to providing my much needed wound care bandages. You did an excellent job in working your way through the necessary procedures between my insurance and my physician. You also expedited my bandages so that I could get them the next day, which was important because I had been without them for 4 days.

It’s also very refreshing and extremely rare not having to deal with a dozen prompts before you can get to a real person. Just like the old days !!”

 Patient located in New York

 “It truly was a blessing to get your box, as our grandson takes care of my foot every morning before he goes to work.  I’m only 83 and doing fine so far. Thank you.”                

 Patient located in Indiana

“Your company took care of my Father’s wound care needs last year. He now needs them again but he has changed doctors and the new clinic needs your contact information. Your company took excellent care of my Father and his needs and they really came to rely on you.  I’m attaching a copy of the doctor’s order. Thank you.”

 Daughter of Patient in Michigan

“Advanced Tissue is a company with a high degree of integrity and transparency.  The representatives are always knowledgeable of the Medicare guidelines and professional in the manner they conduct business.  The products arrive in a timely fashion and the best part of all is I get to administer a higher quality of care using advanced wound healing products all while driving down my facility’s supply costs.” 

 R.N. W.C.C.; Fond Du Lac, Wisconsin

“Advanced Tissue offers a personalized customer service approach that meets our formulary needs, regardless of payor source.  Unlike other companies we have used in the past, they stick with our formulary requirements, helping us provide consistent care to each resident. They are an A+ company.”

 Clinical Services Consultant for 6 Long-Term Care Facilities, Delaware

“Advanced Tissue understands and follows Medicare guidelines plus they assist us with F-Tag regulations.  In addition, they provide quarterly tracking reports, which we find very beneficial.”

 Director of Clinical Services, North Little Rock, Arkansas

“Advanced Tissue has provided our nursing facilities an excellent service, not only considerable savings for each facility, but also a convenient management system for wound treatment supplies.”

 Administrator for corporate LTC group

“Advanced Tissue is easy to use, convenient and affordable to both office and patient.”

 Physician & Clinic Nurse

“Their label and dispensing system promotes great quality assurance of appropriate treatment in accordance with the physician’s order and plan of care.”

 LTC Administrator

“Working with Advanced Tissue has been a wonderful experience. Their professional staff helps the treatment nurses in any way possible to make ordering supplies a breeze.  The best part for me is receiving the monthly savings report, which allows easy tracking of each facility’s formulary compliance and total dollars saved.”

 Marilyn Files, RN/LNHA Professional Nurse Consultant

“Advanced Tissue respects our clinical decisions, fields all phone calls concerning supply orders and handles all the paperwork associated with the orders. Because of their efforts, our staff has grown to depend on their assistance on a day-to-day basis. They are a great benefit to our team and our patients.”

 Christy Hale, Physician Assistant and Clinical Supervisor
Southwest Regional Wound Care Center, Lubbock, TX

“First let me begin by saying what a wonderful experience it has been dealing with your company.  Every person I have had contact with at your company has been a sheer delight.  Everyone has been helpful and caring.  Something someone from New York doesn’t experience or find too often. If someone were to ask me about Advanced Tissue, I would have to say it is the company with a HEART.”

 Patient, Bellmore, NY

Advanced Tissue has helped wounds heal in our facility because having what we need on-hand helps the healing process.

 Long-term Care Facility, Chicago, IL

They have made sure the supplies are correct and arrive on time making dressing changes effortless.

 Patient, Joliet, IL

“Just want to tell you how much you help me by sending me all the bandages. I don’t know what I would do if it wasn’t for you and your company. I could never afford to buy all the bandages that I need. So thank you very much for everything that you are doing to help me.”

 Customer located in South Dakota

“WOW!! I was at my doctor’s office yesterday afternoon and my wound care supplies arrived at my front door this morning. I was amazed and impressed. Thank you.”

 Customer located in Michigan

“I just wanted to say thank you for sending the wound supplies I needed so quickly. I have gotten three shipments from you and each has arrived within two days of my doctor’s appointment.”

 Patient located in Jackson, MO

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